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Welcome to the
new PowerSchool

PowerSchool Support

Experts standing by to help you.

Let our experts help you get the most our of your solution.

PowerSchool offers multiple types of customer support and has an extensive network of professionals ready to help you.

PowerSchool knows that it’s important for you to get the help you need when you need it. We have an extensive library of help articles, resources, how-to’s, and more for you to empower you to find answers to your queries. For more technical issues, we have a support team of experts available.

How can we help you?

Students and Parents

Passwords

For forgotten passwords – please contact your school or district directly.

Need to reset your password? Learn how at the Parent and Student Resource Center.

PowerSchool Mobile

Visit our Parent and Student Resource Center for common questions and answers, information on our Mobile App, and more!

For technical issues with our Mobile Apps, email Mobile.Support@PowerSchool.com.

PowerSchool Registration

For help with Registration, visit our Registration Help Center for how-to’s, articles, and to submit tickets.

PowerSchool Learning

(formerly Haiku Learning)

Please contact your teacher or school/district for help with PowerSchool Learning accounts.

Additionally, check out the Help menu located inside of your PowerSchool Learning account.

Trillium & Trillium Via

For help with Trillium Via, please contact your school board/district.

SchoolLogic & HomeLogic

For help with Trillium Via, please contact your school board/district.

Teachers

PowerTeacher Pro

For help with PowerTeacher, PowerTeacher Pro, and the PowerTeacher App, please contact your school or district’s system administrator.

PowerSchool Assessment & PowerTest

For help with PowerSchool Assessment and PowerTest, please visit our help site.

For Live Assist, visit our help site.

Alternatively, please email AASupport@PowerSchool.com.

PowerSchool Learning

(formerly Haiku Learning)

Visit some sample pages for ideas of how to use PowerSchool Learning.

For support and to access our knowledgebase, please visit our Learning Support Center, or check out the Help menu located inside of your PowerSchool Learning account.

 

PowerSchool Special Education

For support with PowerSchool Special Education, please contact your school or district administrator.

PowerSchool Student Information System

For help with usernames and passwords, please contact your school or district PowerSchool administrator.

For articles, how-to’s, and videos, please visit PowerSource, our online knowledgebase. If you don’t have a login for PowerSource, your system administrator can grant you access.

PowerSchool Analytics

For help with PowerSchool Assessment and PowerTest, please visit our help site.

Alternatively, please email AASupport@PowerSchool.com.

Trillium & Trillium Via

For help with Trillium Via, please contact your school board/district.

School Logic & Home Logic

For help with SchoolLogic, please contact your school board/district.

StudentsAchieve-Logo

StudentsAchieve

For help with StudentsAchieve, please visit our help site (login required).

L4U-logo

For help with L4U, please visit our L4U support site (login required).

informationNOW

For help with Chalkable informationNOW, please visit our Chalkable help site.

eSchoolPLUS

For help with eSchoolPLUS, please visit our help site.

System Administrators

PowerSchool SIS

For help with back-end operations or set-up, configurations, networks, hosting/self-hosting, etc., submit a ticket through PowerSource. For immediate assistance, please visit PowerSource for support telephone numbers.

PowerSchool Assessment & PowerTest

For help with PowerSchool Assessment and PowerTest, email AASupport@PowerSchool.com.

For Live Assist, visit our help site

PowerSchool Special Education

For help with PowerSchool Special Education, please contact us by email.

PowerTeacher Pro

For help with PowerTeacher, PowerTeacher Pro, and the PowerTeacher App, please visit PowerSource for help articles. You can also submit a support case through PowerSource.

If you need immediate assistance, a list of contact phone numbers is available in PowerSource.

PowerSchool Learning

(formerly Haiku Learning)

Visit some sample pages for ideas of how to use PowerSchool Learning.

For support and to access our knowledgebase, please visit our Learning Support Center, or check out the Help menu located inside of your PowerSchool Learning account.

PowerSchool Registration

For help with registration, admissions and applications, school choice and lotteries, please log in to PowerSchool Registration and visit the support portal or contact our Registration support team by phone.

PowerSchool Analytics

For help with PowerSchool Assessment and PowerTest, please visit our help site.

Alternatively, please email AASupport@PowerSchool.com.

Trillium & Trillium Via

For help with Trillium and Trillium Via, please visit our support site.

School Logic & Home Logic

For help with SchoolLogic (and HomeLogic), please visit our support site.

eFinancePLUS & BusinessPLUS

For help with eFinancePLUS or BusinessPLUS, please visit our support site (login required).

eSchoolPLUS

For help with eSchoolPLUS, please visit our support site (login required).

atrieveERP

For help with atrieveERP, please visit our support site.

StudentsAchieve-Logo

StudentsAchieve

For help with StudentsAchieve, please visit our support site.

L4U-logo

L4U Library Management

For help with L4U, please visit our L4U support site.

informationNOW

For help with Chalkable informationNOW, please visit our Chalkable help site.

PerformancePLUS

For help with PerformancePLUS, please visit our support site (login required).

IEPPLUS

For help with IEPPLUS, please visit our support site (login required).

We have been using PowerSchool for over 6 yrs. I have found the program to be very user friendly and the support staff are wonderful! I have never had the support staff make me feel stupid or had a problem they could not fix.

Jennie Senapatirantne
North Lakes Academy, MN
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