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Questions About Student Data: If you are a student or parent, please contact your School if you have questions about the School’s use of technology service providers such as Haiku Learning. If a student contacts Haiku Learning with a question about our Services, we will collect personal information from that student only as necessary to respond to the student’s request and direct the student to contact the student’s School.
See How We Share Your Information below for more information on the limited ways in which we share School and Student Data. See Children’s Privacy below for more information on how we collect and use the personal information of children under 13.
Haiku Learning only shares your personal information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes.
In the event of a change of control: If we sell, divest or transfer our business, we will not transfer personal information of our customers unless the new owner intends to maintain and provide the Services as a going concern, and provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice and an opportunity to opt-out of the transfer of Student Data.
Below is a list of Service Providers that provide us with technology services and with which data is shared. This list covers the major service providers utilized by Haiku Learning, but may not be comprehensive. For questions about Haiku Learning Service Providers, please contact us at firstname.lastname@example.org.
The Haiku Learning website and Service has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your information. Although Haiku Learning owns the data storage, databases and all rights to the HAIKU application, you retain all rights to your data, and we will never sell or share your client data with any third-parties or use your data for our own business advantage. We respect the privacy of our subscribers and the privacy of their data.
Storage and processing: Any information collected through Haiku Learning is stored and processed in the United States. If you use our Services outside of the United States, you consent to have your data transferred to the United States.
Keeping information safe: Haiku Learning maintains strict administrative, technical and physical procedures to protect your information, which is stored on secure servers located in the United States. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require such access to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls and physical access controls to building and files. All information you provide to us is backed up on a regular basis.
Haiku Learning maintains a written incident response plan for responding to security breaches. In the event of a security breach, Haiku Learning will report any confirmed or suspected breach to designated customer leadership as soon as possible after the discovery, both orally and in writing, but in any event within two (2) business days after Haiku Learning security personnel confirm that a breach has or may have occurred.
The safety and security of your information also depends on you. We urge you to be careful about sharing your account information or giving out information in any public areas of the Services such as the message boards or forums. The information you share in public areas may be viewed by other authorized users of the Services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. We are not responsible for circumvention of any privacy settings or security measures contained within the Services.
If you have any questions about data storage and protection, contact us directly at email@example.com.
Account Information and Settings: Schools may update account information and modify Services by signing into the administrator account. Schools and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. Users can update their individual notification preferences within relevant Sites, Apps and Services to control certain Service-related messaging. Other Service-related messaging (such as password reset communication) cannot be disabled.
If you have any questions about reviewing or modifying account information, contact us directly at firstname.lastname@example.org.
Access to Student Data: Student Data is provided and controlled by the Schools. If you have any questions about reviewing, modifying or deleting personal information of a student, please contact your School directly.
Deleting or disabling cookies: You may be able to disallow cookies to be set on your browser. Please look for instructions on how to delete or disable cookies and other tracking/recording tools on your browser’s technical settings. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers. For more information on cookies, visit www.allaboutcookies.org. Remember, disabling cookies may disable many of the features available on the Services, so we recommend you leave cookies enabled.
How long we keep User Content:
Schools – Following termination or deactivation of a School account, Haiku Learning may retain user data and content for a commercially reasonable time, for backup, archival or audit purposes. Any and all Student Data associated with the School will be deleted within 30 days of contract termination. We may maintain anonymized or aggregated data, including usage data, for analytics purposes only.
Solo Accounts – Every user with a solo account has an option to deactivate their account at any time. Deactivating the account will result in immediate deletion of all personal account information. Again, we may maintain anonymized or aggregated data, including usage data, for analytics purposes only. If you have any questions about data retention or deletion, please contact email@example.com.
Schools – Schools using Haiku Learning for children under 13 years of age are required by our Terms of Service to obtain appropriate parental consent to use Haiku Learning.
Solo Account Sign Up – All users must be 13 years or older to sign up for a Haiku Learning account. If a child is under the age of 13, a parent or legal guardian MUST sign up for a Haiku Learning account under the parent’s or legal guardian’s name on behalf of the child. Except as authorized above, Haiku Learning does not knowingly collect any information from children under the age of 13. Please contact us at firstname.lastname@example.org if you believe we have inadvertently collected personal information of a child under 13 without proper parental consent. If we learn that we have collected personal information from a child under 13 without parental consent having been obtained, we will delete that information as quickly as possible.
Haiku Learning reviews our partners and their privacy policies carefully. However, Haiku Learning is not responsible for the practices employed by websites, applications or services linked to or from our Services. We recommend that the School review the privacy policies of other applications before authorizing a third party to access data through our Sites, Apps or Services.
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