With over 100 million users, we get a lot of questions about portals, logins, passwords, district codes, and more. To help you find what you need faster, we’ve created the following FAQ.
A: Contact your school or district for access information and instructions. You can visit your school or district website, or speak with your school or district administrators. PowerSchool logins are granted by schools and districts. Each school will verify your identity before giving you an account to help protect student data and privacy. From there, you can log in to your school or district’s respective portal.
You will need to get the following information from your school or district:
To log in for the first time:
Once you have created an account:
Note: Registration must be done via the school/district web portal.
A: The student portal is an online portal accessible anywhere on the web that students can log in to and see their grades, assignments, scores, attendance, schedules, school bulletin, and more.
A: The parent portal is an online portal accessible anywhere on the web that parents can log in to and see all of their children in one place, their grades, assignments, scores, attendance, schedules, and school bulletins for each school your children attend. If you have one student in middle school and one in high school, parents will see bulletins for both the middle school and high school.
A: Each school or district has their own student portal. Most schools or districts put the URL for the portal on their website under a parent section or parent resource section. We also recommend that you search “[name of your school or district] student powerschool”.
A: Each school or district has their own parent portal. Most schools or districts put the URL for the portal on their website under a parent section or parent resource section. We also recommend that you search “[name of your school or district] parent powerschool”.
A: The District Code can be found by signing in to your school’s web portal. When you sign in, the District Code should be visible in the black box located in the lower left-hand corner. You can also use the app to determine the District Code.
To use app to determine the District Code:
A: Students should contact their school to reset their password. Parents can reset their password through the website as long as the district has enabled this feature. If you encounter any difficulties with the following instructions, please reach out to your school or district for further assistance.
To reset passwords from your school’s web portal:
A: If you have more than one student attending the same school, or if you were advised to use the same District Code or web address, you can add these students to your account through the web portal.
To add a student via the web portal:
If your students are accessed through different District Codes or websites, you will need to sign out and then back in to view each student, as the District Code is a part of your credentials and assists the app in determining which server to reach out to when verifying your username and password.
A: This can be changed through your school’s web portal.
Note: Your district may have disabled the setup screen. If so, please contact your school administrator directly. Student emails should be changed by contacting the school as well.
A: Features such as GPA, assignment grades, and schedule are configured on a school-by-school basis by your school district’s PowerSchool administrators.
If you believe a feature may have been disabled or left disabled unintentionally, reach out to your district and let them know. Your school district’s PowerSchool administrators can contact support directly if further assistance is needed to make changes.
A: The PowerSchool Mobile App gives parents and students instant access to information they need to stay up-to-date on student grades, performance, and attendance.
A: Watch our quick video on how to use the PowerSchool app. Find out how to check grades, add students, and more.
A: First, log into your school’s website. While you are there, double-check the district code.
If you are able to log into the website, but not the app, this may be due to a capitalization error. The website is not case sensitive in the username field, but the app is. If your school supports resetting your password via the website, you can check your username in a similar fashion. You can also check with your school to determine the correct capitalization.
To request your exact username:
If you have verified the capitalization and can sign in via the website, send us an email at email@example.com, noting the steps you have taken so far.
A: PowerSchool is the leading K-12 edtech software company, and we’re seeking your input! We’re building a committed group of parents and students willing to test upcoming releases when they are available.
Sign up today to be part of our future testing group!
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